Online Resume of Elizabeth Tidwell presented by The Cajun  


Elizabeth Tidwell

814 Guilford College Rd. #109; Greensboro, NC 27409
Cell: 336-954-7412:
Professional Summary

I have been a Manager in Retail for over 13 years and would like to continue to grow professionally. I also have experience in office settings, such as answering phones, creating warranty files, general filing, scheduling appointments and other basic office duties. I am a very enthusiastic individual who loves to make a positive impact.

Work Experience

Assistant Manager
September 2016 to Current
White House Black Market – Durham, NC

As an Assistant Manager I was responsible for:
• Meeting company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommend merchandise selections and help customers locate or obtain merchandise based on their needs and desires.
• Performing various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money.
• Maintain awareness of customers to increase service levels and reduce security risks; remain current on policies regarding payment, exchanges, customer service, security practices, and other applicable operations.
• Maintain knowledge of current sales and promotions; maintain pricing and visual standards.
• Build and maintain a solid customer following through clienteling and wardrobing.
• Maintain standards in merchandise handling, presentation, and loss prevention.
• Participate in visual directives including monthly store sets and zone maintenance.

Parts Sales Manager/District Recruiting and Hiring Manager
August 2016 to December 2016
AutoZone – Greensboro, NC

As a District Recruiting and Hiring Manager I was responsible for:
• Partnering with the Store Managers to identify each individual store's needs.
• Setting up each Hiring/Recruiting area, which includes how to apply, and creating flyers/bag inserts.
• Reviewing Applications, Completing Interviews, and working with Store Managers to create/submit job offers,
• Conducting Foundations (orientation and training class) for all District New Hires.

Store Manager
February 2015 to August 2016
AutoZone – Greensboro, NC
As the Store Manager for the High Point Rd location I was responsible for:
• Daily Opening and Closing Tasks: reviewing returns, adjusting payroll due to business and or tasks to be completed. Counting/Reconciling registers, ensuring all paper work is filed correctly.
• Creating Weekly schedules for DIY and Commercial.
• Planograms: movement of product, shelves, setting new labels and marketing.
• Inventory Matrix: Weekly Audit of all products that were out of stock on the sales floor verses what Quantity On Hand should be.
• Weekly Cycle Counts: Product on shelf verses system Quantity On Hand.
• Monthly Overstock Re-scan: Empty in system then re-scan each location to ensure count is accurate and up to date.
• Hiring: Identifying needs per staffing model and current staff availability. Review Applications, perform Interviews, submit job offers and complete all on boarding steps.
• Review monthly P and L for DIY and Commercial: look for areas of opportunity and create Action Plan to gain improvement.
In addition to being a Store Manager, I also taught the Foundations classes (orientation) for our District.

Assistant Manager
May 2012 to February 2015
Carters and Oshkosh B’gosh
At Carters I was the Acting Store Manager for Oshkosh and the Presentation Manager for Carters. I was responsible for all Marketing and Merchandising where I learned to make quick creative decisions in order to get the product to the floor, remerchandise due to sell through, place marketing, set the blue print and accurately price all merchandise for the customer.

Assistant Manager
September 2011 to May 2012

American Eagle Outfitters – Raleigh, NC

As the Operations Manager I created a Loss Prevention Quiz and Key Points as a tool to aid in the ongoing training of our associates. This proved to increase awareness and understanding about the direct impact that Loss Prevention can have on our store.

As the Loyalty Leader I worked to create excitement around the program and we showed significant improvement in our Loyalty percentage rates.

Store Manager

September 2010 to September 2011

American Eagle Outfitters – Christiansburg, VA

As a Store Manager I was able to grow as a Merchandiser through planning and mapping all floor sets. This allowed me to make quicker remerchandising decisions and maximize product on the floor which lead to an increase in the UPT.

I led by example, always asked for feedback and used accountability to produce results. This leadership led us to not only improve greatly but to consistently be at the top of our District in Loyalty and exceed denim goals.

Assistant Manager

September 2009 to September 2010

American Eagle Outfitters – Roanoke, VA

As an Assistant Manager in Valley View I was able to become more involved in the actions of a Store Manager which prepared me for my position as a Store Manager in New River Valley.

Assistant Manager

April 2007 to September 2009

Aeropostale – High Point, NC

While at Aeropostale I was involved in all Friends and Family events.

I also organized a Values project offered through the company where we volunteered at a local homeless shelter and collected items to give to the women’s shelter.


Guilford Technical Community College
Dental Administrative Assistant Certificate.


Available upon request.

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last updated 01-06-2018